Privacy Policy

STRIDE Footwear Co. ("STRIDE," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at stridefootwear.com and make purchases from us.

Information We Collect

Information You Provide

When you interact with us, you may provide:

• Name, email address, shipping and billing address, and phone number when placing an order
• Payment information (processed securely through Stripe — we never store full card numbers)
• Email address when subscribing to our newsletter
• Message content when contacting customer support
• Account details if you create an account on our website

Information Collected Automatically

When you browse our site, we may automatically collect:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages viewed, time spent on pages, and referral sources
• Cookie data and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment
• Send order confirmations, shipping updates, and customer support responses
• Send marketing emails if you've opted in (you can unsubscribe at any time)
• Improve our website, products, and customer experience
• Detect and prevent fraud
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (payment processing, shipping, email delivery, analytics)
• Legal authorities when required by law, regulation, or legal process
• Business transfers in connection with a merger, acquisition, or sale of assets

Cookies

We use cookies and similar technologies to provide and improve our services. These include:

• Essential cookies required for site functionality (cart, session management)
• Analytics cookies to understand how visitors use our site (Google Analytics)
• Marketing cookies to deliver relevant ads if you've opted in

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

Data Security

We use industry-standard security measures including SSL/TLS encryption, secure payment processing through PCI-compliant providers, and regular security audits. While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us at privacy@stridefootwear.com.

California Privacy Rights

If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect and share, and the right to request deletion. We do not sell personal information as defined by the CCPA.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, contact us at:

STRIDE Footwear Co.
247 SE Industrial Way
Portland, OR 97214
privacy@stridefootwear.com
(503) 555-0142